Staff like Rafael made the stay productive and more enjoyable! The two young ladies at the front desk were also very helpful. The dining staff were very good.

Only suggestions would be:
Fix the elevators, they seem outdated and left us taking significant steps up or down to use.
Open pool hours, 3-8pm only is too restrictive
Improve your breakfast. The undercooked and watery scrambled eggs and bacon and tiny Vienna sausages floating in water is very unappetizing.

Property needs update. One elevator was down. At night there was a private function and service carts kept being rolled in & out of the lobby and main entrance which was disruptive to guests in the lounge. We recommend the breakfast buffet. Bedding was comfortable. The quality of the bathroom amenity, products was poor. Towels were thin. Not what you expect from 4* property. Staff very pleasant.

Located in a quiet and nice neighborhood,clean and spacious room.

Friendly staff, very helpful, excellent breakfast. Elevator needs some serious work!, but all good! Location very good, gardens are really nice. Good parking.

Very nice hotel.
Clean and spacious room.

I didnt stay in this hotel. After 5 minutes of booking a room, I had canceled my reservation, but the hotel still dont wanna reund me. Also the hotel minuplares with the price so much, for instance; it was $143 for Friday night, they raised it to $320 for the next night...that is so ridiculous

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Amaizing hotel, close to center, great buffet forbreakfast, clean

Close to the God because you’re so high, really far from everything….but extremely far