I chose this hotel for its location and views near the Vatican, which are truly excellent. The staff and service were warm and attentive, but unfortunately, the property itself does not live up to the Waldorf Astoria standard. The rooms and hallways are in serious need of modernization—the carpets were faded or stained, the furniture worn, and the overall décor felt dated, more like stepping into my great-grandmother’s house than a luxury hotel. Adding to the disappointment, my bathroom towels were frayed on more than one occasion, even after I specifically asked for replacements. With its prime location, this hotel has incredible potential, but until it undergoes a much-needed refresh, it falls short of the brand’s reputation.
For the price, there are better options.

Too much cost for an old apartment complex with a fancy name slapped on it. We requested and booked a room with a view of Rome, the put us on the other side of the building facing the other apartment complexes opposite of the city center direction. When we requested them to fix our reservation they tried to charge us an extra 149 euros a night and we already paid close to $1200 for 3 nights…terrible. This Waldorf is probably the most disappointing one we have stayed at. It wasn’t terrible because the facilities were cool and unique and the complex was large, it was just too overpriced for what the rooms were and the location is too far outside of town. When it comes to real estate, the price is all about 3 things: location, location, location!