We booked a Classic Twin Room, and unfortunately, the experience did not live up to the standard expected of a 4-star Mercure Accor property.
​The bedroom itself was reasonable, but with a very strange layout, and the bathroom was extremely tight on space. What was most disappointing, however, was the lack of quality facilities. Finding only paper cups in the room with absolutely no glassware/cups felt incredibly cheap, and the provided hairdryer was of a very poor standard.
​To make matters worse, on the morning of our departure, we had until 12:00 PM to check out. Despite this, we had three separate housekeeping staff knock on our door starting from 9:30 AM. We felt this was highly intrusive and entirely inappropriate for our last morning.
​Overall, the stay felt substandard, and fell well short of the quality you would expect from this brand.

We had a very comfortable stay. It’s a lovely hotel in a fantastic location easy walking distance from the beautiful town centre, lots of great bars cafes restaurants nearby. We can highly recommend The Tomato. All The staff at the hotel were all very friendly and helpful.
The parking situation however is a bit of a nightmare if you drive a higher vehicle. The car park is underground, low ceiling and tight to manoeuvre in. It’s also situated in a pedestrian area so you need directions and a code to get into the pedestrian area from the hotel before arriving (the postcode for the hotel itself is problematic with sat navs if driving). I’d recommend calling the hotel beforehand to get the code and instructions on how to drive to the hotel.
I would definitely stay there again, but would go in a much smaller car!