The front desk lady Ana was very helpful and recommended the best beaches and food places to check out in the area. There was a pantry area where we were able to get drinking water. The hotel is in a nice central location with lots of food places nearby and very close to old San Juan. We had access to pools nearby as well.

Some good things about the hotel were the friendly staff and the excellent location close to the beach and many restaurants. As a single woman traveler I felt safe as well. Unfortunately I found the place to be dirty. My TV didn’t work and the mini fridge smelled. I had a tight budget so this is what I got.

Thank you pet friendly . Very appreciated

Went to room and there was a used bath towel hanging in the closet and pull back sheets dirt all over .... sent to a second room and there were body crumbs all over the sheets. Offered to see other property but I declined because I was disgusted . Spent more money and went to a new hotel . Havent received a refund or anything and I didnt even stay there .

Eddie was amazing had fun

The hotel was suitable and satisfactory for a short stay.
The staff was especially helpful and accomodating.
Good location and value for the Condado area.

Family business

The staff was incredibly warm and hospitable. When there was an issue with our room on the 1st night, they resolved it immediately, and without our asking, upgraded our room the next day. Huge appreciations, especially to Ana from the front desk!

Dont trust the amenities as listed: Free breakfast? Nope. Soundproof rooms? Nope...traffic noise kept us up all night. "Refrigerator" in room was a wine cooler = unsafe for food storage, and I got food poisoning. Room was shabby & small. NO elevator. On the plus side, good beds, very nice people, nice courtyard/patio, good location.