This was supposedly a 9.2 star hotel. Ha! 6 at best... first off I specifically go to hotels for the largest room and the pool period. As soon as I got to the hotel theres a sign saying the pool is closed (the whole reason I booked this place) and it had been closed for some time apparently. Get checked in and head up to the room and the lobby and eating area is so hot (A/C was not on) mustve been 80 plus degrees in there and the area where the elevators were was even hotter. Get to the room and its an Executive King Suite (the only thing I ever get cause they typically have 2 rooms) walk in and its 80 plus degrees in there. Go over to turn on the A/C and sparks literally fly outta the outlet (good grief how ridiculous). Went down only to find out that there are no other King rooms are available. On top of all this there is only 1 ice machine and its on the 1st floor (our room is on the 3rd). And the darn toilet wouldnt even flush and all the couches in the room are disgusting. Come down the next morning for breakfast and all the chairs to sit on are all falling apart and the leather (Fake) is pealing off.... very unhappy with this.