Better hotel else where
Not my type of hotel
In hanoi

The staff provided friendly service, but the facilities havent improved, and the room amenities offered no pleasant surprises.

Great property;
we loved the pool, the breakfast, and the stuff is very helpful and service oriented; the area is quite enough to be calm, but not far away from everything/ anything;
the westren restauants are mediocre but acceptbale;
i would come again alone or with family.
if you are a family, or coming for work- it is suggested to try and book Residence part and not the main hotel - it is more quite;

Clean room

Outdated room

All perfect. Only little itch was in the Milan restaurant. Lights could have been more cozy and the music good have been a bit louder. But please note: This is criticism on a very high level.

Staff was amazing, room big. Breakfast super good

The booking was cancelled
And yet I see that the hotel has taken the entire payment from me
This is unfair and wrong

The breakfast was an amazing thread, with foods from all over the world, representing many cultures. The drink options were expansive, with several juices, teas, coffees, different milk (skim, low fat, whole). They also had a cook that would make you any kind of egg you wanted, including eggs benedfict, upon request. Very nice.