Ended up booking here last minute after another hotel we had booked in Phnom Penh greatly disappointed us. Though the property is a little older compared to a lot of other hotels, we loved the amenities here as a family group of 3 generations. Our child enjoyed the pool and LOVED that there was a large grass area and a playground to run around and enjoy. The adults loved the fitness center, bar and restaurant (with live entertainment and a great free breakfast buffet), and the great service we received from reception, room service, restaurant staff, etc. The rooms were clean and spacious. Though the phones in the room were kind of dated/needed some juggling to work properly, that was the only issue we encountered during our stay. We appreciate that Hotel Cambodiana had something for all of us and will return during our next trip!

Years back this must have been a great hotel. Now, it’s simply too old and lacks the investment. Reception lacked staff. Messages I kept sending through hotels.com were never responded to. So, 3 weeks later, I finally decided to give them a call to book my airport transfer. The size of the room and the food are the only 2 things that were pleasant about the hotel. Other than that, it totally needs a major renovation. It must include more staff on duty. The English proficiency of reception staff should also be improved. Staff were kind and tried to be helpful, but staying there simply felt like the hotel is slowly falling apart. Staying at boutique hotels in the city is a much better option in my opinion. Unless you have a particular reason for staying here, like using the tennis court, I don’t see why you should.