The hotel’s greatest strength is undoubtedly its location. The views are beautiful, and the setting makes it easy to enjoy Malta’s coastline.

Our room was spacious, comfortable, and well-designed. The housekeeping staff were friendly and polite, and the happy hour at the bar was enjoyable, with attentive service. Two members of the reception team also stood out positively, particularly when helping us book excursions.

Unfortunately, the overall service experience was disappointing. Most interactions with reception felt unfriendly and, at times, unnecessarily hostile, as if any request were an inconvenience.

One evening, our room had not been serviced. When we contacted reception, the response was defensive rather than solution-oriented. The staff member argued with me and did not even offer to replace the towels, leaving us with dirty, wet towels after returning late that evening.

Breakfast was another weak point. While there were one or two friendly staff members, most seemed disengaged. The selection was exactly the same every day, with no variety. The quality was also disappointing: wilted fruit was a constant presence, and every morning there appeared to be fruit that should have been removed.

We stayed in a premium room and had informed the hotel in advance that this trip was a wedding anniversary celebration. Even so, we often felt more like an interruption than welcomed guests.

Great views and comfortable rooms, but horrible service. I would not stay here again

This hotel is perfect in every way! The staff was extremely friendly and they made us feel very welcomed. And I mean all staff - cleaner, receptionists, waiters - all!

Location is very good. It’s located next to very busy street, but room was very quiet (at least for us, we stayed 8th floor). There are plenty restaurants next to the hotel, supermarkets very close and the view to the bay is just breathtaking! Bus stop is in front of hotel and taxis to example Valletta weren’t expensive.

If I ever visit Malta again, this is the hotel I would choose! I would give 6/5 to this hotel.