Arrived around 11:45pm to check in with my husband and a little one. The first room we received upon check-in was not cleaned by housekeeping. The sheets were soiled, the bathroom was dirty, towels all used, and trashcan full. We packed up and went back down to the office to let them know of the dirty room ask for a clean room. The lady at the desk walked me up to the new room to verify it was cleaned and had towels in the bathroom. Once she left, we turned the lights on in the room and found spider webs across both beds, as well as a massive spider that disappeared as my husband went to kill it. There was also mosquitos all over the room. We left just as quickly as we came in and told the front desk. This was 12:15am, just 30 mins after arriving. The lady refused to give us a refund and stated her husband was cleaning the other room for us as we spoke; we refused the room. I called back that morning during our drive and she stated she needed to speak with her accountant to do a refund and took my info to get back to me. This was 6/12/26, she still has not gotten back to me to this day, 6/26/26. I had to fight the charges with my bank to get my money back from attempting to stay at this nasty, nightmare hotel. I would absolutely not recommend staying here. Horrible experience.

I came in late here with 4 people. The check in person was adamant that we only had "4 people." I was okay at first, but then later told me to make sure that only "4 people" cold come to breakfast. It was very odd. The disappointing part was that once I got to the room, there were only 3 sets of towels. With so much focus on the headcount, he should have offered me another set of towels....that was frustrating. The second issue was that the place had some cosmetic issues (uneven tile, mismatched) in the shower/bath area that also got water everywhere in the bathroom. On the positive side...the price was right.