After choosing the all inclusive, we were very confused with how this system worked. Not one staff member seem to be able to communicate it well in english. Alot of the staff seem un interested and lack of effort to help when trying to clarify the offer.

The menu included is very basic so after 2 days, your over the basic menu quickly.
Every cocktail was so strong we had to use sprite to dilute. Just not pleasant to drink.
If you have health of leg issues. Stairsdistance of rooms from main bar/food/lobby should also be considered. I was surprised to see familys with prams, as it would be a nightmare for 1 parent only and pram.

Food was great. Lots of bacon at breakfast, which is extremely important for Canadian travelers :) Grounds are beautiful. Multiple pools were clean and serene. Rooms were clean and the king bed was the size of my apartment...huge! Female staff were all very pleasant. The male front desk staff were average. All it takes is a smile and youve won me over, however, I took notice that male staff behind the counter dont seem to smile at all. I try not to be too judgy about those things because you never know what someone is going through, but day after day, I noticed that male staff behind counter seemed almost bothered when you came up to the counter. Other than that, the stay was amazing. Would definitely return.