Absolutely terrible. I had to wake up every morning and line up at 6:15 am to get pool chairs. The hotel charges for beach chairs which I never encountered with other hotels. The staff is not so friendly, especially the concierge named "Sharp" (?) that she should not be in this business. The restaurants including Loulu were overpriced with not so great food. I live in OC, CA and we have an access to beach and we have a pool at home. If I have to line up in the morning to reserve pool chairs and pay for beach chairs, I dont know why we had spend so much money to stay at this hotel.

The property is a true gem boasting expansive lush flora and fauna with multiple pools creating a swimmers paradise. The various coves and levels including a waterpark and adult pool add to its allure. The expansive beach offers breathtaking views shared with the Four Seasons. Our room was exquisitely appointed with a spacious patio featuring outdoor furniture a rocking chair and a modern interior with an oversized shower and spa-inspired bathroom. The lobby is a work of art reminiscent of the Bellagio. The service was exceptional and attentive allowing guests to order drinks by the beach or pool. However beach umbrellas incur an additional cost while lounge chairs are provided in the lawn area adjacent to the beachfront. A notable highlight was the bar area featuring a see-through aquarium bar. One area for improvement is the availability of umbrellas throughout the property as they tend to fill up quickly and the sun can be intense. Notably the Waldorf has a more family-friendly atmosphere compared to the Four Seasons and the Andaz which we also visited. While the property itself is truly stunning and impressive the Andaz may be a better option for those seeking a more intimate and relaxing experience.