We tried to make an adjustment to the reservation and the hotel was not accommodating. Pretty sad and not helpful

Room was clean and comfortable. The bathroom needs a major upgrade, faulty shower, non functional bath, cold water. At least avoid room 140

Super helpful staff in reception, taking care of problems with ease. They managed to get the bathtub functional which made the day for the kid having a special bath time at night. Its a really good hotel to stay at and good position to explore room from.

Thank you all per usual over the years to feel like I come back Home to family xoxo

The hotel is on the Via Crescenzio, one of the main arterial roads around the Vatican, so if you have your window open it is very noisy at night (particularly at the moment when there are a lot of works going on).
The hotel is okay, the room was a good size, but it is in need of upgrading and improvement; there was only one functional plug in my room which was also very loose (dangerous), and no plug for the bath. In summary, it was okay but not good enough for a four star.

I travel with a mobile scooter and the staff couldn’t have been friendlier or more helpful.

The location was good. The staff were incredibly sweet and service-minded. They went above and beyond to ensure that my stay was comfortable and enjoyable. The room itself was clean and nicely decorated, Overall, I had a wonderful experience and will absolutely stay at this hotel again.

Really nice hotel and walking distance to Vatican City which was fantastic. The staff was super helpful and there was always someone at the lobby to offer assistance. The cleaning lady was also super friendly and always greeted us with a warm smile.

The hotel is near everything but the condition of the hotel is not so good. At night when the big cars go through the road you could feel the hotel tremble like a turbulence. The elevators are small. I enjoyed the breakfast and the staff are friendly .