All of the staff were polite and helpful. The valet was also quick and good service - it was on par for price with other hotels in the area. The lobby and room was beautiful. the amenities in the room were up to date and functional. The cafe on the ground floor was delicious as well. The hotel advertises blackout blinds and soundproof rooms - I dont believe these are accurate. The blinds themselves were blackout but the gaps on either side of the blind let a lot of light it. Also they have added an extra window to minimize noise, but on Friday and Saturday nights there is a street food festival right next to the hotel that plays music so loud that it kept us up. You can hear general noise and also the blinds of your neighbours being pulled up and down but we didnt mind that. We were going to use the pool, but it was connected to the roof bar/restaurant and that put me off using it as it didnt feel very private.

The Proper is an incredible hotel, featuring wonderful décor—especially in the lobby—with a real eye for furniture selection. The penthouse includes a restaurant and a small swimming pool offering stunning skyline views. The fitness room is well equipped, and the valet service is excellent, with cars parked very close to the hotel, ensuring no delay in retrieving your vehicle at any hour.
Areas for improvement:
Access to the swimming pool could be better, particularly during lunch and dinner times, as you currently have to pass through dining tables to reach it.
The swimming pool could be warmer, as it tends to be quite cold in the mornings.
The immediate neighborhood is not the most pleasant in town.