Customer Service lacking. The front desk workers seem overwhelmed. Rooms are slightly run down. Would look best without carpet. Other than that all was fine

Generally good. I paid an extra $5.00 for a "city view" single room. The room staff gave me was on the 3rd floor & didnt really have a view.
Also last year I stayed in a standard single and seemed larger than last nights room.
Staff is very helpful especially helping me with my bicycle. Next year I will demand a larger room thats higher up.

Our room was really clean and the bed was really comfortable, it was a bit loud at night outside, but it’s okay , we had an overall pleasant stay.

Great staffs but poor quality hotel

No blow dryers. It’s ok. We stayed two nights and asked to clean our room 1 of the days. They forgot. AC works well. No toiletries - it’s ok. I brought mine. Be sure to bring a blow dryer. Price is good for what you don’t get

Our shower has the best water pressure of any hotel I’ve ever stayed in! The rooftop bar was a bonus and super cool spot to hangout at. The staff were friendly and accommodating. The Freehand hotels always have a super cool vibe and this location was no exception.

They charged an unexpected $34 fee just for appearing on premises. This fee was not advertised and not included in the hotels.com fee structure.

I had a great time, and the views were amazing.

Nice hotel. Love the rooftop pool and bar with food. Was disappointed they didn’t disclose resort fees when I booked.