Horrible experience at this hotel. The refrigerator was not working - after repeatedly reporting for 3 days, one idiot came from maintenance team. He said it’s not a refrigerator but it’s a chiller!! I told him to open it and check if it’s “chilling”. He put his hand in and said it’s working fine. He said he can swap it but the new one also will be the “chiller”!! Told him to get out finally.

Clean room, fairly good location but very dated property/rooms. However good value for money compared to other hotels near Orchard Road.

We stayed for 2 days and 2 nights in this hotel. Food at breakfast was good. Room is okay but requires maintainance. This hotel is near restaurants and train station.

Friendly staff and room was very cleaned.

It was a lot of different dishes on breakfast and everyone find something suitable.

Location

Great location close to Orchard Road, shops, food and transport.
Our room was dated and a little run down. Had to call maintenance to fix the drain in the shower and leaking toilet.
Staff were friendly and helpful. Lovely cleaning staff.
Water filer and heater was a nice touch. Nice view. Loved the super cold air con and having a fridge was appreciated.

Toilet only something wrong . Other things are fine . Good things is easy to commute to around the city and close to MRT and bus stop .

The room was clean and bed was comfotable. The check-in staff and the cleaning maid were very kind and friendly and very helpful.
The breakfast restaurant in the morning was a bit loud and chaotic. The layout and the queues for the breakfast food has room for improvement. Overall i enjoyed my stay and would recommend it to others as a a pleasant stay at a reasonable price.