We love staying at the Lotte. The beach access/area is a little more private than other parts of Tumon beach. The room is spacious; the bathroom is large with great lighting options. The balcony door for our room was extremely hard to open and close this stay. Our room also had issued staying cold/getting cold if you opened either the hotel door or balcony door for too long.
The Beng Teng Spa is our favorite on island. We book massages whether we are staying there or not.

If your room is located in the tower/beach view balcony then the parking is a little annoying. There IS a parking lot at the bottom of you side of the hotel however the "Staff Door" can be locked at inconvenient times even though all the guests were using it to get in and out. The parking located at the main entrance is VERY small/limited and the parking across the street is far enough. Having to park on your side of the hotel and still having to walk around to the main entrance is an oversight we hope to see remedied on our next visit.

We had special offers during this stay. Free bottle of wine and free beers and cocktails at the pool after 8 or 830pm and it was adults only during that time.

Overall we would still choose to stay at the Lotte. The amenities make up for the quirks we dont care for as much.