Check in was exceptional, really welcoming and helpful. We booked parking and were able to leave the car in the garage below, but just be aware if you have a large car the entrance is quite tight - reception staff guided me in and out and helped bring luggage in. There is public parking outside also.

Reception is in a lounge/bar which also doubles as a breakfast room. It is a really pleasant place to sit and all the staff were friendly and helpful.

The hotel is really well suited, its a 5 minute walk to the main shops and centre of town and to the medieval quarter and gardens by the city wall, maybe another 10 minutes gentle walk to the port area which was nice to walk round. There are plenty of bars and restaurants in the town centre.

The Buffet Breakfast at the hotel was good, with a choice of continental and cooked options.

The rooms were clean and bright and comfortable and the layout made the most of the space in our room. Despite overlooking the road and a small square outside, there was little noise. In the bathroom area there was a large sink and a fantastic walk-in shower which was spotless.

Enjoyed the stay in a really nice property with great staff.