Everything was great. Breakfast and lunch buffet was empty most of the time. BUT, they would get anything you ask for IMMEDIATELY. I was just wondering why they had many,many staff standing around looking around if anyone needed anything but didnt fill buffet unless asked for though they saw it was empty. They couldve had them walk the line constantly making sure not missing anything.

No

please do not spray Baygon ... I can smell it every where. Also the breakfast buffet can still be improved (taste and selections).

I enjoyed my stay...the daily operations during working hours was a little loud of the 3rd floor...but it was super quiet at night

As usual everything was OK but Breakfast was DISASTER - worse then before - which was not too good.
Cold rice, cold ham (fried), etc - serving lunch dishes for breakfast.

Well in the dining area the cloth seats had visibly dirt on them... ALL of them. I ordered food one night at 1030 it took 1 hour to get to room... the phone in the hallway rang literally all day and night so i slept horrible for 2 days... in top of all that.. the chair in my room broke while i was sitting in it. No im not fat either.

Due to unforeseen reason we hab to fly earlier to Manila and corrected hotels.com to cancel and ask for a refund. The hotel refused this request. It’s their right but for us it’s hard especially because we made the reservation only a few hours ago. Very disappointing!

Awesome

Nice place for a quick get away!

The customer service representatives are very professional and courteous.