Room nice but restaurant needs a lot of work

They services everyday not like other hotel

Not updated since the late 70s/early 80s. The view, pool and location are great, but it needs updating!
Restaurant/bar always closed. Food looks gross! Reception barely speaks English in an English-speaking country. Fire alarm went off around 1am. Theres signs all over about not doing anything to trigger fire alarm and if you do, $2000 fine. Reception open 7-9. Pick up keys from safe with late checkin - weird and doesnt seem very safe.

No water in fridge and was told we had to pay for water. Room Nd hallway smelt of wet carpet and mould. Bathroom door had to stay closed even if u wanted to spray perfume because if it set smoke alarm off we had to pay over $1000. Staff were not helpful or friendly at all. The bed was the only thi g good

Helpfull staff, good breakfast, roomservice was good. Rooms are worn out. Dior to bahroom has to be closed to avoid steam in the room, because steam will activate the firealarm. Humidity in bathroom and room is high and in the morning there is dew on the inside of the Windows. Overall the hotel is OK but we will not come back.

2 twice we stay Accacia court the alarm went off very bad very much disappointed, and then since we arrived there’s no remote control the tv were looks everywhere we can’t fined it then I call the service, an hr later bring the remote control and she said remote control always beside the tv but it wast there at all thank you

Terrible experience topped off with a 3am fire alarm

Wasnt happy with the hotel,room wasnt clean and calling through to servicevwas hard as they didnt answer.Also saw cockroaches in the hotel as well

The staff did a great effort during the cairns flooding emergency keeping pumps going Clean towel supplies and staying calm as maintenance technicians and regular staff could not reach the hotel

Fine for a budget stay. Would stay again.