excellent location! room was spacious.

We were treated like royals by the staff throughout our entire stay. So glad we’ve booked the executive tower, it made everything feel more special. Room has beautiful dark wood theme and art carpet plus marble flooring. Retractable curtains, beautiful bathroom. Everything we could have asked for and more.

We had a great times @ Lotte Hotel. Excellent service. Only one thing, they don’t have yoga Mat .. We hope for our next trip they’d have one ..

Everything was excellent.

Amazing foods & service of club lounge

Five star all the way

Excellent hotel, great location, great rooms, and great staff.

We thoroughly enjoyed our stay at Lotte Hotel. Your superb staff and service was exceptional. Lotte hotel surpass other hotels with attention to details and luxury that elevates its status as one of premier hotel in the world.

Overall, it was a wonderful stay. A minor point, it will be nice if there have a few couches or chairs around the ground floor lobby for guests to sit while awaiting for pick up cars.

Great hotel with excellent staff who are very attentive to all your needs. Checking in and out was very easy and hotel is located in a great location. Will definitely stay in this hotel again in the future.