Service was great, Room was great but no pool for whole week- 6/19-6/26. Might still be closed. Was told on Sunday, probably by Thursday, weather permitted. Sunny all week, not 1 worker out there all week. Was still closed when we checked out yesterday. If looking for a hotel w/pool, would look elsewhere for near future.

The staff was terrible. They didn’t clean the rooms. The pool was closed and no notification when checking in or updates. The blinds did not cover the lights and the room was bright at night, which is a bad mix with kids.

Every thing was amazing the hotel was beautiful enjoyed the happy hour for guests the breakfast was also delicious the room was amazing loved the wrap around window view we had plus we got upgraded to a king size bed when we checked in every one was amazing and friendly definitely would stay again when sailing out of Miami just to break up our drive

Terrible stay with German cockroaches, dirty bathroom bad breakfast and rude staff

Excellent experience, no complaints! Room, buffet breakfast and everything was excellent

The pool,hot tub, and gym were out of order during our stay.

Pool was out of use, main entrance door broken had to go through a small emergency exit door with several bags and a suitcase

First..the staff was excellent. However, we specifically chose this property for the pool, jacuzzi and restaurant/bar. Pool and jacuzzi were closed. Property offered to shuttle us to a different property if we wanted. Next, the bar didnt open until 5pm......Next, the property was pretty run down for an "Embassy Suites". Turned off and will not stay again.

Great place to stay