The room was great, clean and spacious. I would have enjoyed the stay if it were not for the receptionists and the whole check-in procedure.

We arrived early, wanted to store our bags and head out to explore. Their baggage storage area was only a ledge by the wall next to the washroom which ANYONE can get access to. We were quite uncomfortable with that but our bags were just too heavy to carry around.

We approached the front desk much later and asked to be checked in. The reception looked up, pointed at the machine right in front of her and said, "Check in yourself please." I expected some kind of greetings but oh well, maybe they were busy. We had trouble looking for our reservation and no help was offered until we asked. The receptionist found our reservation and said in a condescending tone,"You couldnt find it because you didnt pay." I was offered the choice of paying upon arrival when I booked. I did not know it would cause a problem and be spoken to like that. We were given instructions hastly and by that time, we too did not want to bother the front desk anymore.

The daily housekeeping is not meaning for cleaning. They only refreshed your towel, removed the garbage and replenished coffee and tea. They don’t even clean your used cup not the stained sink. Anything left on the table won’t be touched including used tissue nor dirty food wrappers. The AC couldn’t be set below 24 and the minibar is hot. Nothing can be placed to chill the food nor beverage. Luggage storage is not manned, you store and retrieve yourself. Ridiculous! The most irritating is the staff on duty on 25 May 2025, one male and one female with thin framed glasses, should be terminated from the company and industry. They ruined my holiday on my departure. More story please read the TripAdvisot for this hotel. Please DO NOT stay at any Guide Hotel 承携行旅 especially this one in Taichung.

The hotel doesn’t worth for 3 stars, they overly rated themself! The location is the favourite for gathering by the foreign workers gathering, safety is not guaranteed. You only find Indonesian food, Vietnamese food, Thai food surrounding instead of Taiwanese food. You will see many foreign workers sitting and gathering massively at Taichung train station, roadside at the area and the ASEAN square during the weekend.

I highly recommend SOF hotel, 植光行旅 at Taichung. Once again, I urge for DO NOT stay at any Guide Hotel 承携行旅 especially this one in Taichung.