The stuffs were really nice and made our days. Very kids friendly and has nice activities for kids. Spa was excellent! I like the hotel is very care about the environment and no single use plastic used for water bottle, straw etc. Optional tour like boat trip, renting gears were quite expensive. Wish they have a free transportation between airport and hotel. Toilet in sharing places are dirty sometimes. Probably it’s better to have more staffs for cleaning. Room was clean and comfortable temperature. The bed was very nice too. Overall I recommend this hotel and want to come back again.

The Shangti-La is just a step up from other hotels. Yes, its big and busy but the staff go out of their way to really spoil you. Im vegan and they bent over backwards to ensure I had a great breakfast, sent soy milk to my room tweaked dishes so I ate well. And the location - oh my. We stayed in a garden room and could walk straight out looking at the sea. Room had a shower and a bath, was well stocked. Water in the fridge every day. Their Spa was great too. I cant think of anything bad about the place. We just didnt want to leave.