Ok place. Follow up from the staff was average—they would try, but not always succeed. For example, with air conditioning, we asked if we could self regulate the temperature—you cannot there, even as they said you could. The internet service is horrible and we regularly had to toggle between 3 WiFi networks they had there, which were very slow and in some cases didn’t work at all. The jacuzzis had cold water and were no different than going into the swimming pools. When going to the beach, beware of the scammer employees or vendors who will try to cheat you when cashing you out when leaving or in the transactions with the vendors done while at the beach.

The positives were that the restaurant servers were friendly, breakfast was good, refrigerator was ok, and bed good.

We had a wonderful stay at this hotel. The location is excellent—very convenient and close to everything we needed, which made getting around easy and enjoyable.

What truly stood out was the staff: everyone was incredibly friendly, welcoming, and always ready to help with a smile. Their hospitality made a big difference in our experience.

The property itself is unique and charming, with animals around that added a special touch—especially enjoyable for families and kids.

Breakfast was very good, with a nice variety and fresh options each morning. The swimming pools were also a highlight—clean, well-maintained, and perfect for relaxing.

Overall, a great place to stay. We would definitely come back!

Overall, this hotel has several genuinely strong features, but also some clear gaps that materially impacted the stay.

What worked well:
The location is excellent, and the gym and pool areas are very good and well positioned as key strengths. I also want to recognize that some members of the staff were professional, helpful, and delivered a great experience.

Where improvement is needed:
The room was clearly in need of an upgrade. In particular, sound isolation should be improved significantly, and the ventilation needs to be strengthened to properly remove moisture. These are basic comfort and quality expectations that were not met.

Breakfast was below expectations, and the service in the bar area and at reception did not align with the standard I would anticipate for this property.

Summary:
With upgrades to the rooms and a more consistent service level in breakfast, bar, and reception, this could be a much stronger offering. As it stands, I would rate this as a 4-star hotel based on my experience.