It was amazing

Our room wasn’t ready when we arrived and had to wait but it was only about 20 minutes. Really beautiful hotel and great pools. The Prego restaurant was really good and the breakfast buffet was amazing! The concierge was super helpful in helping with an excursion.

Our stay at the westin was really good. The service was insanely good. Everyone was so sweet and kind. The pool area had a wonderful view and because they had 2 pools they were almost never crowded. I also enjoyed that the hotel was 15 minutes outside Phuket old town because then we could also relax and enjoy the quietness. The room was okay. A little outdated but still comfortable and big. Only thing that could be better is the cleaning.

The service at the hotel is very good. The staff is very kind and professional. You feel welcome at hotel. Good food in the hotels thai restaurants, but you pay hotel prices. Breakfast was fine and the service here was also great.
The facilities were not new, but still fine and well maintained. The beach was fine but the water at the beach was not clean.
Overall a very great hotel with excellent service from the staff.

Really nice hotel, short taxi for town but beware taxis charge a lot from hotel so arrange yourself if possible.

Whole hotel needs some tlc, e.g. broken tiles, jacuzzi jets.

Beautiful place and fantastic staff. Made to feel welcomed

Great view and the staff was amazing

I loved my stay here. Coming down for breakfast every morning and being welcomed on a first name basis is top notch.

Service and friendliness of staff is great. Hotel condition (rooms, bathrooms, public areas and building) is not at a 4 or 5 star level. Surroundings are beautiful and atmosphere in general is quite and great. Beach is absolutely not for a beach holiday nor swimming