The building itself is a bit old, but renovated. Room was spacious, but equipment (ventilation, shower, chairs) a bit old. They did not care about eco-responsibilty for towels, etc. One odd thing to me: there was a coffee machine and cups in the room, which I have used. After the second day, I realized that they were not cleaning nor replacing the dirty coffee cups. I had to call them for them to do it, they suggested that I wash them myself, I insisted for them to do it, and the clener washed them by hand inthe bathroom. Marriott is a major hospitality business, I cant believe that they dont have a washig machine nor spare clean coffee cups. You would expect a better service for such a place (and at this price).

Biggest issue was lack of cleanliness, the entire room was filthy. Wanted to have a nice bath but all around the bath was so dirty i could wipe off the dirt with ease, then the bath plug was covered in black filth, just gross. Fixtures in room haven’t been wiped for months covered in thick dust. Cigarette stumps on balcony, someone else’s hair on the sink upon arrival. Bed on one side was worn down felt like sleeping on a hill. We didn’t get a maid service on our second day which I find odd in a 5* hotel usually get a daily freshen up but nothing. Corridors smelt like damp. On a plus side, the lounge on 23rd floor was lovely with nice service and nice views and the location was great for us. Needs a huge renovation and new cleaners, won’t be staying again.