Someone from my adventure travel group recommended this property to stay, so truly there were no surprises as I was briefed in advance. The condition of the property was average. But where this place shines is the staff is wonderful and helpful. Also a huge benefit are the free transportation options for the airport and for local sightseeing and the walking distance to the waterfront is fantastic. I also enjoyed having the breakfast being included. I dont need a fancy hotel, just friendly, comfortable and safe. I would definitely stay here again.

The location was pretty good, close to the Omar ali Saifudin mosque and downtown in general. The airport pick up and drop off was a great addition and efficient. They even let us check out an hour later. The room cleanliness was all right, but there were some rusty parts in the bathroom and overall the place could use a bit of a touch up. The room had mosquitoes, so we had to spray it with repelent we asked from the front desk. The free water you could fill your bottle with was at the lobby, that was a nice touch. Breakfast was ok with several local options, the only thing I didnt like much was that nearly everything was spicy hot.

It is a hotel with a great quality to price ratio. It offers mostly everything a 3 star hotel should have.
I would underline some of the following positive aspects:
- great cleanliness (they really do scrub and mop the floors, you can easily walk barefoot around the room without feeling dirty)
- staff are exceptionally friendly and helpful, in true Bruneian style (as we have recently found out)
- the transport service is a nice touch and will save you some dollars on Dart (the local Uber). Mind you, on busy days the service is done based on availability and other customers needs, so on some of the trips we chose to go by ourselves. And some of the longer journeys which require extra payments (like the Empire Brunei or Jerudong Amusement Park) are actually cheaper with Dart. But overall a great plus for this hotel.
- breakfast is good. Around 6 choices every morning, all quite tasty
- water is supplied for free

Areas where some improvement might be necessary:
- we booked a superior room but the size is not actually that big. There is no wardrobe or closet where you can put your clothes (just a small clothes hanger area) so we ended up putting them around the room.
- some amenities like toothbrushes and toothpaste could be supplied in the room.