The hotel has undergone upgrade changes on the entry & reception areas from when the hotel was known as the “Picadelly Hotel”

This very nice transition and much needed upgrade unfortunately have not included the rooms, which is still really “worn” and without any improvements from the old hotel. So until this happens I will be looking for other hotels in the proximity.

Staff was very friendly and morning buffet also “upgraded” from earlier - so upgrade the rooms, and I will see you again - hopefully soon.

My overall stay was OK but the service was lethargic. Check out experience was terrible. They charged me for food but did not give any bill. I was told it would be delivered via email in few hrs, but even after a week there is no response from them. Overall hotel is ok only if you are ok with laid back and lazy service.

The staff here is incredible they go above and beyond to really help you. I really want to point out two people Arabinda who was our house cleaning guy, no matter what he kept our room always clean and went above and beyond. Also Prem gagan he was taking care for us breakfast area. Just unbelievable service by both of them! The hotel itself is clean and safe but the staff makes the stay amazing. Will def stay here again.

Location is good if you want to use metro... Rooms are small and not well maintained..broken furniture and ground tiles

Never felt like a 5 Star facility

My room had internet issues and it took couples of hours to fix it.

All treadmills in hotel gym were not down.

The lift and some other parts / some corridors were not maintained at all and not lit properly — service was very bad .

Lord of staff but poor service.

very old property. Rooms were very outdated and not stinky. Rooms were not available during check in. The staff was really nice, but the property is not good compared to value. Outdated

Service was great and staff is amazingly nice but property is really outdated and needs serious renovations