Pickup at the air port was seamless. Major mall right across the street. Provided breakfast was good.

The hotel staff lied to me, telling me I had to pay 300 pesos extra to the hotel to arrange a shared van to El Nido that will come to the hotel. In fact, the vans automatically pick you up at your hotel, for no extra charge. I hope the owner of the hotel reads this and tells the staff to stop this stupid little scam - charging me 900 pesos when everyone else in the van paid 600. Two hotel staff should not lie to their customer’s face like this. It is embarrassing for the hotel.

I booked pick up fro. Hotel in advance with fully flight details ,
No one was there, spend 40 mintutes to call the hotel
When arrived said the flight details misding
Show him that mail with full details
Hot water in the bath room on request based, need to call the reciprltion 10 minutes before shower

Very good location opposite shopping mall and walking distance to Town sights. Super friendly and helpful staff. Breakfast was ok, a la carte. Room was spacious enough. Air conditioning worked well. Room was quiet. Stayed on the 2nd floor. Stairs only. A few kilometres from the Airport but couldn’t hear planes. Nicely landscaped. Too busy to use the swimming pool

Incredible service starting at check in and throughout a 4-day stay. Every single staff member was gracious, helpful and went beyond expectations to ensure our stay was pleasant and that we had everything we needed. Room was spacious and clean. Restaurant was very good. Staff helped arrange tours which were excellent.