객실에 비치된 메뉴판을 보고 룸서비스로 음식을 주문했습니다. 그러나 1시간이 넘도록 아무런 연락이 없었고, 여러 차례 전화를 걸었지만 끝내 전화를 받지 않았습니다. 결국 1층 로비를 찾아갔지만, 직원은 식당으로 다시 가서 주문하라고 안내했습니다. 결국 같은 음식을 식당에서 다시 주문해야 했습니다. 또한 객실 바로 밖으로 기차가 계속 지나가 소음이 매우 심했고, 밤새 제대로 잠을 잘 수 없었습니다. 가격은 상당히 비쌌지만, 서비스와 숙박 환경은 그에 전혀 미치지 못했습니다. 지금까지 경험한 호텔 중에서도 가장 실망스러운 곳 중 하나였으며, 다시는 이용하고 싶지 않습니다.
I ordered room service using the menu provided in the room. However, after waiting for more than an hour, I received no update at all. I called several times, but no one answered the phone. Eventually, I went down to the front desk, only to be told that I had to go to the restaurant and place my order again. In the end, I had to reorder the same meal in person. To make matters worse, trains passed right outside the room throughout the night, and the noise made it impossible to get a good nights sleep.
Considering how expensive this hotel is, the service and overall experience were extremely disappointing. This was one of the worst hotel experiences I have ever had, and I would not stay here again or recommend it to others.

No isolated bathroom light switch. There was BOTTLE OPENER though!! Light switches couldnt be isolated at each bed. Electrician said it was hard wired that way. Meant all tge lights had to go if you needed the toilet duri g the night.Night manager said we would be moved early next morning but we were fobbed off until after normal checkin at 3pm we couldnt hang around because of our schedule and had to pack up and leave luggage with concierge. We were grilled when we explained the situation on our return late evening. No apologies. Second room shabbier than first and they hadnt filled up ordinary coffee sachets. Staff generally very pleasant but service poor in changing over the rooms.
Surely other people have complained about the lack of bathroom switch?