The location is everything to this Hiltons Sydney. Actually I have never had such an Un-attentive staff in Hiltons before and the experience is horrible..turns out that the room that I got first time had a very nasty bumbing noise all night long when I first arrived to Sydney and nobody from the Reception (they called it the Magic call which was no magic at all!!) Picked up the phone after 11pm to 1am. They would have the call logs how patiently I had waited for someone to pick up. But nobody did and I suppose the night staff here, has a secret on their own NEVER TO PICK UP after evening hours. Anyhow I was too tired to go downstairs after the long travle so I tried my best to tuck all the pillows around me to numb the sound to sleep just a little. The next day, I talked with someone and got the room changed but the next night again even when I wanted to order something nobody ever answered the hotel phone again. So it turns out this Hotel Staff really never works after the evenings. Which is regardless of any standards..is Wrong.Failing to attend to hotel guest at night time means that the service here is a no go. The hotels center location is everything here and nothing more to compliment , in terms of the staffs here. Just a adverage rate.