The hotel was very pretty, well maintained, and safe.

The hotel is very well located in Cairo and has a beautiful view of the Nile. The staff is super friendly and attentive. The breakfast is varied and they also had typical Egyptian specialties. The 3 restaurants are super tasty and we recommend the Grill enough! The room service was also on point. The only downside were the noisy events on Friday and Saturday until late at night. We definitely recommend this hotel!

Excellent location and service

All very good! 5* hotel.

Ahmed Rafat and Ihab really took care of me. They made sure all my concerns were addressed. They did an amazing job cleaning my room. A special thank you also goes out to Sandra at the Check in. She made sure my experience at the hotel was amazing. She provided me with great customer service and I truly appreciate all her efforts. The location of the hotel was also perfect. It is in the heart of downtown with easy access to different parts of the city. The views in the restaurant are equally as breathtaking.

Nice hotel polite staff but all the charges are ripoff, for 500ml water bottles they charge me 190 egp, they have laundry service but ridiculous prices one shirt 8 dollars one trouser 8 usd unbelievable I wash entire lode of clothes for only 15usd outside laundry nearby pick up and drop off my clothes

Repeat visit and consistent high standards. Helpful staff. Great breakfast team, including Ahmed and Ramadan.

Location on island has better air quality and less hectic, which for me is differentiation from other hotels in Cairo. Reception area is good for getting in/out car service.

It’s a beautiful hotel inside and the outside areas, with an amazing location on the nile - and fantastic facilities. The real only (but major) downside was that there are some nightclubs very close and the room soundproofing is poor, with the level of music I didn’t get a good nights sleep either night (as they pump out loud dance music until 2am). Which is a real shame.

The staff went above and beyond to make us feel special,

Room is very outdated. Furniture and carpet doesn’t match no headboard. Bathroom needs renovation.bathroom floor grout needs to be redone.very ordinary room not Sofitel standard. We have stayed in so many Sofitel in other countries this one is worst.