Good. But washer/dryers were not that good.

Front desk staff was friendly, however the pillow case smelled a bit but not unbearable. I was there for a business trip so I didnt really expect a lot and overall it was not too bad except it doesnt give you slippers so I had to bring my own.

Room is clean and tidy, location is great

The location is really good, its a very vibrant and active area with lots of restaurants and so forth. The room is clean and modern. My only concern is the same problem everywhere - prices in Hong Kong are just really high

It was a good hotel, offering room only basis which was what I wanted. It was clean and tidy although the initial room I booked was smaller than expected

good base in Hong Kong. Street full of eateries.Room comfortable

Excellent area very walkable

The worst "hotel" that we have ever stayed in Hong Kong. Located in a rough and noisy part of TST, the windows are single glazed and provide no sound insulation from the busy street below. We were kept awake by racing drivers revving car engines and horns late into the night and noise from within the property.

The lifts, lobby and public areas are rundown with dirty flooring. Despite requesting daily change of towels at check in, this was missed throughout our stay. Luggage is stored in the tiny lobby secured with only an elastic band.

With reception staff dressed very casually in shorts/hoodies and the lack of customer service and facilities, it would be more accurate to categorise this place as a hostel rather than a "4 star hotel."

I write this reluctantly because I like this property and all of the rooms Ive stayed in until now are great. I usually stay in what they now call Premium Queen. Spacious room big window to city etc, Fell for the description on your web site that there was apparently an upgrade from that. Premier King. What a mistake, Says city view. The view is to plumbing behind the hotel and small alleyway, Says the room is larger. Only the bed is larger the useable space is significantly smaller. But the main thing is its just weird compared to the nice rooms Ive stayed in before. And the room is on the third floor which is the staging area for housekeeping, That would be ok if the hallway carpet were not so stained it again begs the description of Premium to anything on that floor