The hotel never told us about the Urban Fee and the hotel credits that it gave us (coffee, movies etc)

Beautiful hotel. Well run. Safe area. Friendly staff. The beds are not very comfortable for a long stay but ok for a short trip

The over all experience was superb. Just wish the rooms AC would allow for colder and more powerful air circulation.
Besides that little tid bit, it was an amazing experience.

Staff gave great service

Was in SF for a writers conference (at a different hotel!). Learned so much, so decided to ‘hole up’ in a nice space to utilize my new knowledge. Perfect place to sit and write and watch the rain below! The whole experience was wonderful!

Not our first time here,, when I’m San Francisco this is the place to stay !! Beautiful hotel! Staff is amazing ! Great location!!

Love staying at this classic SF hotel. All we hear are complaints about SF cleanliness and we found Nob Hill, North Beach and Fishermans Wharf to be very clean and as busy as ever!

Love staying at the Fairmont for UOP Dugoni Alumni meeting. Old world elegance.

An old heritage hotel located in downtown San Francisco. Although it maintains the old fashionable style, you must be prepared for the unpleasant smell that hits you as soon as you enter the room.
In addition to the hotel charge I paid by hotels.com, I must pay a daily urban fee of $35 and a 1.67% urban fee tax. If I had known in advance, I dont think I would have chosen this hotel.

We’ve actually decided to extend our stay, it’s been such a wonderful experience! We are currently in one of the king balcony suites and I wouldn’t have it any other way. We will be back to book this same room in the future. Such a wonderful trip! The area surrounding the hotel is very neat and safe. We’ve found ourselves in the hotel for most of our days.