Enjoyed our stay in large, comfortable room with balcony. Easy check in and check out. Handy for central Kirkwall, shops and harbour. Free overnight parking across the road from the hotel.

Recently refurbished to a high standard. Everything was really good.

Room was good.
Clean, no issues. We were away before breakfast to catch ferry so no comment on breakfast.

Would recommend facecloth in bathrooms, plus small towel rack for hand towel above toilet (room 212), plus recommend at least one hand rail in shower.
Should post policy notice regarding cleaning and towel replacement in the room.

Good location in central Kirkwall.
Ate in Bar on successive evenings and the food was excellent.
No dedicated parking but a pay parking site right outside with civilised charges and times so no problem there.

Great

Clean and modern rooms

Great staff - very friendly and helpful. Must nominate Dawn the receptionist as being especially helpful when we were stranded due to the ferry being cancelled - she found us space in the same rooms again - result!
We stayed in the new rooms and these were clean and warm. Bar was friendly and the food OK for both dinner and breakfast.

We liked the hotel, liked our room, the staff, etc. But we had a room with an adjoining door and it was paper thin. We could hear the neighbors conversation, the TV , a sneeze. We also had the misfortune of being right above the pub on a Saturday night. Otherwise, would stay at the Albert again!