As a customer for years, I still want to rate this hotel a high mark. Hotel’s recent renovation uplift the rooms from traditional to modern classic. Along with much better services. Garage staff, door attendant, front desk personal and room services are all excellent.
Hotel’s location is perfect for food lovers. Couple Michelin ranked restaurants are steps away. One restaurant in the hotel got Michelin ranking. Room service items are good quality and very reasonable. Nearby malls has food court. Hotel’s breakfast is very good.

I had a 2 week trip in Taipei and stayed in 1 x 3 star, 2 x 4 star and a 1 x 5 star hotel. Overall, Grand Victoria had the best service and I believe value for money. Front desk was polite and courteous. They really go out of their way to ensure a comfortable stay. I had to ask to use the business center for printing documents and needed cardboard boxes for transporting, both demands were met with exceptional speed and great service. I am very satisfied with my stay, despite it located near a shopping mall and the skytrain, the room was quiet and clean. On site restaurants provide a fine selection and quality meets 5 star standards. I would recommend the hotels.com option of including the breakfast, much cheaper than buying directly from the hotel.