Booked an overnight while traveling. Easy process. Desk staff were friendly and efficient. Room on the 3rd floor was spacious and the mattress was one of the most comfortable I’ve slept on. Plush but supportive with excellent linens. Bathroom had a shower with sliding glass doors. Good size. I do wish the standard would be hand-held shower head rather than just a high wall mount.

The negatives were the excessive parking lot lights from the adjacent property. It was practically daylight in the middle of the night. Luckily there are blackout roller shades.

Breakfast was not included in my rate. It should have been. It was $20 extra at the time of booking or $14 on-site. See the problem Hilton? And it was basically the same kind of food I had for free the day before at a Hampton Inn. Steam table ready. No frills other than a server taking your order and delivering your food to table.

The staff was very NON hospitable! It would be nice if they would get with the industry standards. I stay at Hampton inns all over. This one is the ONLY one who doesn’t give the courtesy of having coffee out 24/7. I am there for work I am a (Traveling Doctor) and I’ve asked for a 1 pm check out and RUDLY I WAS TOLD “NO-ONE . C. A C B y IS STAYING AFTER NOON TODAY” what a discouraging fact. I work away from home EVERY WEEKEND. And I spend A LOT of money in hotel accommodations. I will stay for the reservations I have for this hotel already reserved. But then NEVER AGAIN. I am a doctor my shift aren’t like some people. 9-5 would be great but I’m on call so a damn cup of coffee at midnight after I’ve spent 10 grouling hours in the OR would be nice. So since I cut for a living I know when something in necrotic and needs to be amputated. The time has come to amputate. Shame on you, this Hilton Garden Inn is a disgrace to the “HOSPITALITY INDUSTRY”! I hope “Hilton Worldwide” reads this review and looks into this matter. Thank you for your attention to this matter.