The hotel looks aesthetic and new but this is deceiving. The beds are not comfy and the bathroom has a weird smell (like sewage) coming from the drains. The cleaning service is every 3 days which is poor since you need to request replacements for towels and TP via WhatsApp (and sometimes requests are not replied to in a reasonable time) - at times the front desk is also unmanned. The facilities in the room are poorly designed: only 3 plugs (out of 5) worked and once the "main switch" for lights is turned off at night no outlets work (so you cant charge phones overnight). The coffee and food in the cafe downstairs is poor too: the coffee and food at other places nearby is better. The only positive I can think to add is this hotel is close to MRT lines, a shopping mall and near to a variety of restaurants (South Asian, East Asian, Turkish food etc).

My friend and I stayed for two nights in a twin shared room. The room was modern, spacious, and had air conditioning, which was perfect for the Singapore heat. The bathroom was also modern and surprisingly large for the price we paid, and it included a bidet.

We appreciated the communal kitchen and lounge area on Level 4, where we could refill our water bottles with filtered water. On our last day, we needed to do laundry before heading to another country, and it was very convenient to have a washer and dryer in the basement. The machines had a coin dispenser, and the washing machine didn’t require detergent as it was already built in. Our clothes came out smelling great. It cost $8 SGD to wash and another $8 to dry, so we combined our laundry to save on costs, which worked out well.

The staff were also fantastic. Winson at reception was especially helpful. One of the machines took our money but didn’t work, and he kindly refunded us so we could use another. He was friendly and accommodating throughout our stay.

It’s also just a 2-minute walk to Farrer Park Station, which connects to other MRT lines, making it easy to get to Chinatown, Harbourfront, Marina Bay, Gardens by the Bay, and Merlion Park. City Square Mall is also just 2 minutes away, which is super handy for lunch, dinner, shopping, groceries, and pharmacy needs.

Overall, our experience at Owen House really added to our visit to Singapore. I will definitely stay here again when I return.