The hotel is modern and clean, well maintained. Staff is friendly and helpful. The exception are lifeguards at the beach. The rules of the hotel: guests are allowed to use the swimming pools and beach (as it is owned by hotel) only from 6 am to 6 pm. When I tried to swim after 6 pm even it was not dark and no waves, the life guards yelled, whistled and used sirena. We did not drink, good swimmers and careful. Very unpleasant experience: first time in our many trips that we were not allowed to use beach and pools after 6 pm.
The question is: what to do in their hotel after 6 pm considering that the hotel is located 40 min drive to city?
Their entertainment in the evening was also poor.
The food in the buffet was not great. Even the hotel is "all included", the restaurant was not included. guests need to pay extra. The hours of buffet operation were limited: no food after 8:30 pm.
Conclusion: the price (more than 1600 CAD for 8 nights) did not match the quality of the service.

The staff were great nice and friendly. The room was ok but it should state if there are 2 adults and 2 children you need to pay for extra beds as the rooms don’t accomodate what is stated. The resort is nice but because the majority of visitors are Russian everything is Russian dominated even when talking to entertainment staff they talk to you in Russian.
We stayed for New year which was lovely the food was amazing the entertainment was ok as again even the music was Russian.
The pools were good but the hydro slides do need some maintenance. Hopefully this gets down when the new hotel is opened they can do maintenance on the older hotel. All is all a ok time but would be good if open to other nationalities apart from the Russians.

My stay at Cam Ranh Riviera Residence was a mixed bag. Our villa (No. 101) was stunning – the most beautiful Ive ever seen, making the property itself truly 5-star.
However, management was profoundly disappointing, feeling like a 2-star operation. Key issues:
* Dreadful Dining: Restaurants were overcrowded and chaotic, with unsanitary conditions (kids touching food). We ate out often, despite being all-inclusive.
* "All-Inclusive" Issues: Even basic coconut juice wasnt included, requiring extra payment.
* Unreliable Shuttle: The free shuttle to Nha Trang was consistently unavailable; being told "too late" an hour before departure was absurd.
* Beach Loungers: Insufficient loungers/umbrellas, compounded by guests "reserving" them for hours with belongings, unaddressed by poor management enforcement.
Ultimately, while the resort boasts an exceptional property, its management standards severely undermine the 5-star experience.