Very helpfull and pleasant staff

Just top ! Best Place in town

Excellent

Staff were nice and housekeeping was great (very clean), this review is about the condition of the hotel. The hotel definitely doesn’t feel like ‘5 stars’; dated & run down, musty/damp room smell that doesn’t go away, a lot of ambient HVAC background noise. Won’t be booking Sofitel by default again for a while.

We stayed for 2 nights as a family of four.

Hotel: It is an old hotel and the carpet has seen better days. If you use the sofa bed for kids you have very limited room for luggage.

BUT, the service was excellent, the amenities was good, the bed nice. I really liked the hotel overall.

Everyone was very friendly and helpful, food was very good specially breakfast, the room I stayed in was on the 3rd floor near a major renovation.
But overall it was comfortable stay.

Thank you

Very helpful staff, but the hotel needs full renovation, it’s a 3-star hotel at most.

It’s centrally located but other then that hotel rooms are pretty basic

Door didnt Work we had to go down Manu times.
There was no hoy Ester in the shower, we could not have a shower.

Rooms are not clean, and needed renovation 15yrs ago. Not even close to a five star.