I stayed at the Sonesta for almost a week while in Cairo. The room was spacious and comfortable, my bed was very comfortable. The entire hotel is well maintained and up-to-date. The staff were attentive and polite, though as a hotel that hosts numerous travel groups it can be very busy. The location is well situated close to the airport, but it is probably half an hour by car from major attractions. One plus is that it is just 10-15 minutes’ walk from the Stadium metro station should you wish to see Cairo that way.

We had an amazing time at this hotel! Our positive experience started wirh the pick-up at the airport with one of their employees who exceeded expectations by guiding us through the entire airport process and getting us to the hotel safely. Hotel staff were very pleasant, welcoming and accomodating. The hotel itself was very clean and provided a "home-like" atmosphere during our 2 week stay. Several staff and departments exceeded expectation to include the congierge/guest services with booking day trips/transportation, and the housekeeping staff who were extremely pleasant and helpful as was the Room Services staff! Room service was delicious and beautifully presented each time. Hotel staff were very gracious and the hotel property itself was safe and secure as we entered and left the property for excursions. There are not enough words to say how Awesome this staff was, they really made our overall experience and stay in Cairo great and safe!

We (3 of us) chose Sonesta as most Heliopolis n Nasr hotels happen to be full (even trying to book directly with 5 options) but was it a nitemare
Internet: horrible n unstable (good luck if there for work n needing this)
Room service n bfast: we tried once each n never did the remaining 6N there
Rpom: walls are thin, i can hear neighbours snoring or their TV, size was OK
Toilet: dark like a horror movie
Service: this was Ok for me
Location: close to airport (15 mins) but otherwise no mans land
We were there for work, there were alot of tourists so business was good, but as individual guests (when season is lull) not worth at all

If i was given another opportunity, wont come back w/o blinking the eyes