In all my years (85 yrs old) of travelling I have never come across a more cheerful, caring set of staff than those five lovely folk serving brekky here in this hotel. A pleasure to watch them at work...thank you.

Typical old style hotel, damp smell all around, well placed for city centre, car park postcode could do with being added to their site as the hotel postcode wont get you to it, breakfast adequate,

We’ve stayed here many times over the years…staff are great rooms clean and basic.

Nice very central position. Car park a little hard to find but plenty of room really once you find it. Very nice hotel but a little dated and needs a little refurb. breakfast was excellent.

Great central location. Comfortable bed and linen immaculate. En-suite and windows need a bit of tlc but looking forward to my next stay 👍

Absolutely excellent value and location, staff were great. Only issue I had was not having a shower in the morning due to a boiler problem however I was reimbursed 25% for my stay and the boiler was also fixed quite quickly so not a major problem.

No hot water for showers.

Stayed many times before as love a historic hotel that has a ghost !
Nice staff who are LGBT and non binary friendly and secure luggage storage with comfortable rooms .

Always a nice place to stay when visiting Carlisle. The hotel is really well cleaned and maintained and the staff are always really friendly and helpful.