The receptionist was terrible. She ignored a problem with my room, leaving me with the issue for over a day. I had to go to reception four times and call twice before she did anything. When I asked for an explanation, she made excuses, saying that even with colleagues present, she couldnt leave the reception area and that the system didnt allow for phone calls to the rooms. Is it really true that reception cant make phone calls to guest rooms?

Everything is ok, clean room, good breakfast, friendly staff. However the hotel is really impersonal, the room is convenient thats all, no charm.

Good hotel currently undergoing renovation but friendly staff and comfortable rooms

Very noisy around the hotel, breakfast wasnt great, no many dinner options.

Very old and run down hotel. Depressing room, filthy carpet and out dated bathroom.
Sofa in lounge falling apart, smell of cigarette in hallways and elevator. Very basic furniture in room and below average furniture in lobby, hallways & bedroom. Bed, pillows and sheets were very confortable & clean towels. Everything else very disappointing.

Good value

Good location and great staff make a stay a pleasure

Excellent stay. The room was comfortable, clean and quiet. Breakfast was tasty.
This hotel is well located close to the railway station and the downtown area.

Hotel location is a plus cos less than 2 mins walk from the train station .

Friendly staff both in reception and bar.
Really comfortable bed with good assortment of pillows. Air conditioning worked perfectly so could sleep without problem.
Perfect location when attending congress at the WTC and really good access to train station.