The pool area has no lounge chairs in the pool or on the patio, the pool floor has the same pattern and the stairs are hard to see. Breakfast was good over all but the coffee station doesn’t have baileys for coffee, champagne (after 11am) for mimosas, tequila, or tequila sunrise or many to any breakfast drinks. Room service was inconsistent with what they took care of. Sometimes I had clean towels sometimes I didn’t sometimes I had coffee sometimes I didn’t etc. The thermostat was so faded out. I had no idea what the temperature of my room was set to. The thermostat was not accommodating to foreigners given it only portrayed Celsius, and not Fahrenheit. Room service did not address with maintenance that the towel rack in the bathroom was broken. Instead of getting this address, they threw fresh towels on my bed. Not the most tech savvy person, but the TV was incredibly difficult to turn on and off. My impressions of this hotel was OK and not exceptional don’t feel I would consider staying here again.

Oh this place was awesome. Breakfast had pretty damn good cebu breakfast. Absolutely great. Rooms were nice. Wasn’t a fan of the way our bathroom door opened. The door was in the way of anyone getting in and was a bit awkward. But overall was a solid stay. The elevator wont let you go to any other floor in except the one you’re currently on. Was a little unnecessary and annoying if you have another room you have family staying on and you can’t go up or down even a single story/floor to go visit their room. It’s because of “safety” because of foreigners?? Whatever! Had a good time anyways!

The lobby is poorly designed. It does not provide a relaxing ambience. The space is so cramped that I felt like I was in a wet market, not a hotel. Considering that this is fairly new construction, I give a 0 rating to the building architect. Secondly, Ive passed by your laundry/housekeeping rooms and theyve been wide open all the time. Having these rooms open is unsightly and does not provide a good glimpse into your back of house operation. Thirdly, the carpet in the room had stains. Fourthly, your chef needs to learn new recipes to present at your buffet. I felt like I walked into a Chinese restaurant every time. Fifthly, your check out process needs a total overhaul. I waited for 30 minutes because the staff allegedly had to do a final inspection. When I approached the front desk to follow through as I was promised it would only take 5 minutes, I was asked if I left anything behind. That clearly established the fact that no one checked, because if one did, that staff member would have reported it right away. Really, what is there to check in a vacated room other than a quick inventory if your linens and a quick ocular inspection? Lastly, your manager should do a daily walk through. If he/she does, then the things I noticed consistently as a guest would have been addressed. That is, if this person tries to see things in the eyes if a guest.