Hotel looks nice, The rooms are average, and amenities are nothing extra ordinary.
Price is due to its great location. Right in the heart of Makati and Poblacion with an active nightlife. Area is very popular with foreigners and expats.

Checking out took a while! Not sure why, my guess is that they had to call housekeeping to make sure the room was not missing anything!!! Although they keep a deposit anyways.

TOWELS: They really do not provide enough towels. I had one or two and repeatedly requested for more towels.

Rooftop: It supposedly has a nice rooftop bar. But when I check it, the outside area with the city views was closed (some nonsense about bad weather). There was only one other patron sitting there indoor and it was really hot, no AC!? It was pathetic because I had ready many positive reviews of the hotels rooftop bar being a well know place.

Pool: Hotel does have a nice pool which is 1/2 covered which is great for the hot sunny days. It has nice bungalows to use to chill out by the pool, I enjoyed the pool and it is one of its nicest things.

if you are in Manila and want to stay close to the nightlife, this hotel is as good as the other ones nearby.

Hotel Front office staff incredible. Food and Beverage needs work though. The Common Grounds restaurant, staff were in attentive to replenishing food and food was running out. Also restaurant in the lobby level did not have all items in the menu to the point I had to ask what they did have. Hotel needs to make sure that they advise staff immediately of items that are not being served. IM Onsen Spa was AMAZING. Enjoy the TRILOGY PACKAGE and ask for Ronel if you are looking for a Male Therapist. Front desk staff were truly exceptional at the hotel though....very caring and attentive!

Unsafe, hostile, and predatory. Avoid.
This was the worst hotel experience I’ve ever had. Front desk and door staff acted like guards, not hosts—openly rude from check-in to check-out. The room’s large blinds collapsed onto me, leaving a bruise on my shoulder; no apology, no help. Staff then refused to let my partner leave until I checked out, and tried to charge 9,000 pesos for what they called a “small stain” on the sheets.

As a business owner, I hate leaving reviews that could hurt a business—and this is the first bad hotel review I’ve ever written. I travel a lot, and this ranks at the bottom. Spend your money elsewhere.