We returned to Hotel28 Myeongdong in June for our fourth consecutive year — it truly feels like our second home whenever we visit Seoul.
From the moment we step inside, the ground-floor team makes us feel warmly welcomed. Sanghoon Lee, the security officer, greeted us cheerfully every morning and was always quick to help us catch a taxi. Nicole was equally efficient with transportation, and Mathias kindly ensured the elevator was ready for us — a thoughtful gesture we especially appreciated when carrying heavy bags.
The exceptional service continues upstairs at reception. Amanda, Patrick, Sia, Jinny, and May consistently greet guests with bright smiles and go out of their way to assist. Whether we needed directions, efficient travel advice, or help planning our days around Seoul, they were always ready and genuinely caring. Amanda, with her bright smile and sweet personality that instantly lifts your spirits, even helped us book haircut appointments at Juno Hair, just around the corner from the hotel. Patrick also went above and beyond by helping us extend our stay for an extra day because we were enjoying it so much.
The location is unbeatable. Just steps from the vibrant Myeongdong shopping street and surrounded by excellent restaurants, the hotel is only a short walk from the subway station. We will definitely return next year!