Room wasn’t the cleanest and had mold but overall it was okay

The room was neat and tidy when we checked in. But we were surprised to learn there was no housekeeping offered as we had to ask for fresh towels and toilet paper. We brought our own bar soap.

Staff was professional, courteous and supportive. Stellar customer service by Cindy who got us our Uber rides to Din Tai Fung as well as our ride to the airport. Bob was helpful as well when we checked in on our first day.

Location, but hard to find

great location

Okay

Value for money

Spotless room and lovely staff. Poor design on showers soaked the bathroom floor unfortunately.

I had a wonderful stay at this hotel. The staff was exceptionally friendly, and the lobby on the 11th floor offered a lovely view along with complimentary water, coffee, and tea.

After checking out, my parents were able to rest in the lobby for two hours, which was a great convenience. Highly recommend for its welcoming atmosphere and excellent service.

Good location and friendly staff. The rooms are tired but good price point.