We travelled on a 30 c degree day. The air conditioner in this room is okay. An additional fan is provided so we survived. The room is spacious and clean. Close to China Town but wasnt noisy at all during night.

Free water was served and the breakfast had good selection.

Great location, lovely breakfast and clean rooms.

Staff were really nice and helpful too.

shower broken, staff unhelpful,

I like staying here. Staff are friendly and helpful. In the heart of Chinatown, so always a busy in the area and 5 mins from the station, which is exceedingly convenient.

I like staying here. Staff are friendly and helpful. In the heart of Chinatown, so always a busy in the area and 5 mins from the station, which is exceedingly convenient.

I like staying here. Staff are friendly and helpful. In the heart of Chinatown, so always a busy in the area and 5 mins from the station, which is exceedingly convenient.

Room was absolutely fine for what we needed, although the shower needed some contortions to get into. Main criticism is that the bed was so incredibly solid that it was painful. Aircon in the room was rather noisy but was just about sufficient to keep the room cool (quite a noisy central location, so there were double windows, but they could be opened if wanted).
Great location though for accessing things and the staff were pleasant in the limited interactions we had with them.

A colleague and I were running a course here and I must say the facilities, and service we received from all members of staff was top notch. We stayed three nights, our rooms were clean and comfortable, the shower room was - lets say - bijou! Breakfast was hot and tasty.
All in all we were very satisfied. One of the members of staff in particular - Ingrid - is an absolute legend!

We have stopped in most of the hotels in Birmingham over the years and so far this IBIS has been the cleanest, most friendly staff and the best value for money.

Location is excellent for China Town, Grand Central, New Street Station & the Hippodrome as well as central Birmingham.

We had a drink at the bar when we got in last night, and the staff could have been friendlier. Reception staff were also great.

Comfortable bed, spotlessly clean bathroom, plenty of space.

Will definitely stay again