The consists of several buildings and is very scenic, the rooms are nice and the staff are friendly and helpful, however I am disappointed.

They tried to get me to pass off to me a room with a lagoon view instead of the more expensive beach view that i paid for so after going to the room i had to return to reception to change rooms.

No hotel wi-fi - the network available is the Gouna free WiFi

The breakfast buffet was more appropriate for a 4 star hotel and not worth the price. Only 2 types of local cheese, no pancake syrup, local brand nutella-like product, only grapefruit, dates and canned peaches offered as fruits. The brown bread was stale. I went out for breakfast after first day.

Coffee capsules in the room are replenished at a charge although they are not nespresso brand.

Distance from rooms to the reception was inconvenient and the 15 minute wait for a golf car made things a bit difficult. Plus there are no maps so if you want to visit someone in a different room you will get lost.

My partner and I loved staying at the hotel. We stayed in a newly renovated and nice room right by the beach. Cleaning and cleanliness were very good and the bed comfortable. On the beach there were many sunbeds available and the staff were very friendly and took drink orders at the sunbeds. All the staff at the hotel treated us nicely both at the reception, in the restaurants and in the bars. The absolute best food in the hotel was served at the oriental restaurant by the water. Good freshly made bread and meat on the table grill! Moh. A Latif who is the responsible manager of both the restaurant and the beach bar was very helpful and made our days extra good with very good service and nice conversations. We will definitely be back!