Check in was good and friendly. Got to room and as soon as we walked in, we were overtaken by an overwhelming smell of chemicals and mildew. The room was different than the pictures. Bathroom lights were partially out. Shower water was cold and after running it for a bit, it warmed up to maybe a lukewarm. Internet was horrible. Couldn’t watch the tv that their internet was connected to. Went to bar to watch game. Watson, the bartender, hated his job and had the personality of U.S. postal service employee. Breakfast was ok. Best thing was the free drink at check in.

This hotel is good, especially for the price compared to other expensive hotels across the street. They painted the hallways and repaired the pool several days during our trip so this was a slight inconvenience. Our rooms were cleaned every day, however there was always sand on the floors and the sheets felt like they had sand as well. Housekeeping was hit or miss, especially with supplying the proper amount of towels and replacing toilet paper and Kleenex. We kept having to ask for these items. The arrangement for receiving pool towels was a little awkward. You can only get one towel at a time and have to turn it back in to receive a new towel or a towel card. Im assuming they must have had issues in the past with guests taking towels and not returning them...? The daily breakfast was nice and we really appreciated being able to have fresh cold water all day long. The pool is difficult to get into because the handrail is very low. You have to bend way down to reach it and its awkward getting in and out. Consider replacing these with higher handrails and add padding so they arent so hot to touch. The temperature in the pool was very warm, especially in the afternoon so consider using the pool early, otherwise its like bath water. Having restaurants on the property was very nice. Skull Rock was awesome and the drinks were amazing!

We had a fantastic stay in Providenciales. The hotel room was clean, comfortable, and well-appointed, featuring a great shower and a cozy loveseat that made it easy to relax after a day out.

One of the highlights was the hotel’s amenities—complimentary chair and umbrella rentals made beach days effortless, and it was an easy walk to the beautiful Grace Bay Beach. For added convenience, the hotel also offered a shuttle service to the beach.

The pool bar was a fun spot to unwind, serving up excellent cocktails while streaming football games on NFL RedZone, which was a nice touch for sports fans.

Overall, a very enjoyable stay with a great mix of comfort, convenience, and amenities in a prime location.